Last updated: [17 June 2025]

Welcome to Beko Kimchi. These Terms and Conditions apply to all transactions made through our website (www.bekokimchi.uk). By using our site and placing an order, you agree to be bound by the following terms.

1. About Us

Beko Kimchi is a UK-based small food business that produces and sells handmade Korean fermented products such as kimchi and pickles.
Business email: hello@bekokimchi.uk
Registered address: [Insert business address here]

2. Ordering

• All orders are subject to availability.

   

• You will receive a confirmation email after placing an order.

   

• We reserve the right to refuse or cancel any order, including suspected fraud or pricing errors.

   

3. Product Information

• All our products are handmade in small batches.

   

• Due to the natural fermentation process, variations in taste, colour, and fizz are normal.

   

• Ingredients and allergen information are clearly listed on each product page and label.

   

4. Pricing and Payment

• All prices are in GBP (£) and include VAT where applicable.

   

• Payment is taken at checkout via secure payment processors such as Stripe or PayPal.

   

• We reserve the right to change prices without prior notice.

   

5. Delivery

• Orders are dispatched using reliable couriers such as DPD or Royal Mail.

   

• We currently deliver throughout mainland UK only.

   

• Orders are typically dispatched within 1–3 working days and delivered within 1–2 days after dispatch.

   

• Please ensure someone is available to receive perishable items at the delivery address.

   

6. Returns & Refunds

• Due to the perishable nature of our products, we do not accept returns.

   

• If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with photo evidence. We will offer a refund or replacement at our discretion.

   

7. Allergens

• Please read product descriptions carefully before purchasing.

   

• Products may contain allergens such as fish, soy, gluten.
  

   

• While we take all precautions, cross-contamination may occur in our kitchen.

   

8. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we handle your personal data.

9. Intellectual Property

All content on this website, including logos, images, and text, is the property of Beko Kimchi and may not be used without permission.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

11. Contact

For any questions, please contact us:
📧 hello@bekokimchi.uk